Creating powerful leadership connections in the smallest of moments, conant and mette norgaard, ph. Creating powerful leadership connections in the smallest of. Touchpoints free summary by douglas conant and mette norgaard. But in this groundbreaking book, authors douglas conant and mette norgaard.
Written by douglas conant, mette norgaard, narrated by dave summers. But in touchpoints, conant and norgaard argue that these and every point of. Conant and norgaard argue that the secret to leadership mastery is to use interruptions and other incidental interactions as a method to promote the companys values, purpose and agenda. The secret to mastering the touch is simply to increase your. Conant is coauthor with strategic leadership expert, mette norgaard, ph. But in touchpoints, conant and norgaard argue that these and every point of contact with other people are overlooked opportunities for leaders to increase their impact and promote their organizations strategy and values. A fresh, effective, and enduring way to lead starting with your next interaction.
This practical and insightful book shows how to transform the behaviors and results around you. Josseybass touchpoint leadership is not about running faster, working longer, and wringing more productivity out of every waking minute. But in touchpoints, conant and norgaard argue that theseand every point of contact with other peopleare overlooked opportunities for leaders to increase their impact and promote their organizations strategy. Creating powerful leadership connections in the smallest of moments. Get it today with same day delivery, order pickup or drive up.
Douglas conant and mette norgaard collaborate to bring you the new york times and wall street journal bestseller, touchpoints. Touchpoints by douglas conant and mette norgaard voltage. To see what your friends thought of this book, please sign up. Every human contact is an opportunity for leadership. Creating powerful leadership connections in the smallest of moments, which is a call to action for executives and managers to commit to employee development. Conant and norgaard based their approach on the philosophy of leading in the moment that conant developed and used to turn campbells around when it was distressed. Conant and norgaard on the leadership touch audiobook by. Rather than treating these events as nuisances, conant and norgaard advise to think of them as touchpoints, opportunities to provide. This book is required reading for current and aspiring leaders. Touchpoints by douglas conant,mette norgaard book resume.
Recently, i read a very interesting book by doug conant and mette norgaard touchpoints. Get the key points from this book in less than 10 minutes. Rather than treating these events as nuisances, conant and norgaard advise to think of them as touchpoints, opportunities to provide leadership and to generate energy. Touchpoints reveals the theory that helped conant turn around the campbell soup company and lead nabisco foods company during five years of consecutive growth.
Norgaard, mette and a great selection of similar new, used and collectible books available now at great prices. You can become a great leader if you take to heart the message and the methods of campbell soup company president and ceo douglas conant and executive management training consultant mette norgaard. Creating powerful leadership connections in the smallest of moments, coauthored with mette norgaard, the small daily interactions that many view as interruptions are described as the greatest leadership opportunities in business, or touch points. In a touchpoint the leader is not necessarily the one. Leading through touchpoints requires a radical shift in. Former ceo of campbell soup, douglas conant, along with consultant and coauthor mette norgaard, understands that many of these minor interruptions are the moments in which major change can occur for your employees. The pair had previously collaborated both in books and leadership training, culminating in the eureka moment that spawned this book, described by business guru stephen covey as a masterpiece on leadership.
Yes, hard skills count, but soft skills deftly managing a conversation, caring about the people around you, posing the perfect question in a crisis make all the difference. But in touchpoints, conant and norgaard argue that theseand every point of contact with other. D, a strategic leadership expert, call for executives and managers to commit to employee development. Contact bigspeak speakers bureau for the best keynote speakers and. But in touchpoints, conant and norgaard argue that theseand every point of contact with other peopleare overlooked opportunities for leaders to increase. Touch points powerpoint youssef hallal linkedin slideshare. Download and keep this book for free with a 30 day trial. They explore the power of these moments in their book touchpoints. This book is all about focusing on people and cultivating relationships to get the work done.
Most leaders feel the inevitable interruptions in their jampacked days are troublesome. A fresh, effective, and enduring way to lead starting with your next interactionmost leaders feel the inevitable interruptions in their jampacked days are troublesome. He is the coauthor with mette norgaard of the new york times bestseller touchpoints. Conant discusses touchpoints, a fresh and effective way to lead. Creating powerful leadership connections in the smallest of moments jb warren bennis series book 169 was a book that i picked up at an association for talent development conference. But in touchpoints, conant and norgaard argue that theseand every point of contact with other peopleare overlo. Coauthor and president and ceo of campbells soup company douglas r. At campbell, doug began calling the daily interactions he had with employees, touchpoints. Touchpoints is a vivid reminder that leadership is a 247 role. But in touchpoints, conant and norgaard argue that theseand every point of contact with other peopleare overlooked opportunities for leaders to increase their impact and promote their organizations. Touchpoints warren bennis signature books by douglas.
Mettes research and metrics based assertion is that touch points, strategic, meaningful interactions. Access a free summary of touchpoints, by douglas conant and mette norgaard and 20,000 other business, leadership and nonfiction books on getabstract. Creating powerful leadership connections in the smallest of moments douglas r, mette norgaard, douglas conant conant and norgaard argue that interruptions and every point of contact with other people are overlooked opportunities for leaders to increase their impact and promote their organizations strategy and values. Conant and norgaard on the leadership touch audiobook. Doug conant and mette norgaard wrote the book to serve as a leadership book focused on nurturing employees. A fresh, effective, and enduring way to leadstarting with your next interaction most leaders feel the inevitable interruptions in their jampacked days are troublesome. Doug with strategic leadership expert, mette norgaard, ph. Touchpoints a fresh, effective, and enduring way to leadstarting with your next interaction most leaders feel the inevitable interruptions in their jampacked days are troublesome. Creating powerful leadership connections in the smallest of moments 9781118004357 by conant, douglas.
Save up to 80% by choosing the etextbook option for isbn. A leaders day is continuously punctuated by interruptions and interactions of all types. Conant and norgaard write that if executives really want to raise standards. Touchpoints isbn 9781118004357 pdf epub douglas conant. Doug and mettes premise is that weve clearly moved from the. Working with his close friend and ultimate coauthor, mette norgaard, he developed a. Conant, president and ceo of campbell soup company, and mette norgaard, a renowned leadership consultant, suggest that. Conant, former ceo of campbell soup company, and coauthor mette norgaard turn conventional business wisdom on its head, suggesting that the daily interruptions that leaders face in nearly epidemic proportions are actually the moments where the greatest leadership opportunities lie. Creating powerful leadership connections in the smallest. Aipis 50 touch points with doug conant hartman media. The man credited with turning around the campbells soup empire and one of the most soughtafter leadership consultants in the business are adamant that running a successful corporation today requires something elsea human touch.